Jayson's Ethos of Staff

This isn't any type of play book or guideline that people have to follow. This is just something I want to put out there in the hopes that others may take inspiration from it and understand why I act the way I do with staff and players.

I've had many jobs in my lifetime. Everything from Corporate to Startups. They all offer a different way of management. With those experiences, I've come to realize what my management style is: The reverse pyramid.

The normal pyramid has the CEO sitting at the very top, with the other C'level executives on the next row beneath the CEO, and the VPs below the C-level executives, then Department Heads below the VPs, then the managers below the Department Heads, and then the employees below the managers. So, in this arrangements, one can visually see that the employees are "holding up" the people above them. I don't necessarily agree with that.

The reverse pyramid is quite the opposite of the normal pyramid. In the case of Underworld, I'm at the very bottom holding up and supporting the staff. In this case, I hold up the Senior Moderators, who hold up and support the Moderators, who hold up and support the ChatMods, who hold up and support the player and community.

To me, this makes more sense because it's my job to make sure that all of the staff have the tools and resources they need to perform their job as well as possible. It's also my job to ensure that the staff are happy and are satisfied in what they are doing in their position. If a staff member is not happy or not satisfied, that's my fault and my responsibility to address.

...more to come